Support Request

How to facilitate live chatting with website visitors in Drupal?

Assume an ecommerce site created with Drupal 7 (such as those using Drupal Commerce). For such sites it would be great if the site visitors (either anonymous or logged in users) could interact in real time with somebody from the company behind such sites (site owner, employees, etc). E.g via some type of messaging about topics such as product details, etc.

Obviously, messages created during non-opening hours should not get lost, but instead it should be possible to temporary store them and process them somehow "later on".

How to allow users to manage their own Message Stack messages?

The Message Stack is an amazing set of contributed modules that can take care of all sorts of messaging in a Drupal site. At its core is the Message module to deliver messages to (registered) users. However, it's a bit challenging to find out how to use it (take advantage of it). Moreover, it's not really site building friendly.

Question: how can a logged in user view and manage those messages from with a Drupal site, in such a way that:

How to replace a forum with a Questions & Answers system?

Assume there is a high activity on forum of a Drupal 7 based website. As threads grow and become (too) large, the high traffic shows no interest for many of such threads. Useful posts in it may go out of reach of many.

Just adding a rating system about posts doesn't seem to help. So it seems like replacing such forum with a Questions & Answers (=Q&A) solution is a possible direction to go. Ideally such Q&A system has, as many as possible, features like websites such as

Does the Answers module support markdown text?

When using the Answers module, is it possible to use markdown text for questions, for answers, or for both?


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